DELIVERY POLICY
As soon as your order is placed, our office receives notification to spring our team into action. We'll verify the order and immediately get it out for processing.
Our factory in Vietnam handles the order in a timely manner, sending parcel through our trusted shipping carrier.
Shipping Delays
It is in your best interest to not wait until last minute to place your orders. If you have a deadline or a specific time frame for when you would like your order available; please order well in advance to give room for unanticipated delays. The delivery estimate provided to you is based on the information received from our shipping carrier. We are not responsible for late shipments due to holidays, bad weather or carrier delays. Please bear in mind that holidays that fall on a business day would not be calculated as a business day and this should be applied when calculating processing and shipping times. We entrust our shipping carrier for on-time delivery and if by any chance, your package is delayed, there will be no reimbursement of shipping costs.
You will get an email with your tracking number when your order is ready to ship. Most of the time, We create labels several days in advance, prior to taking them to the post office. Your tracking number may not show any progress for some days. THIS IS NORMAL. It gives us time to gather several orders to ship at once, and gives us time to triple check each piece is perfect and in the right packaging. Thank you for your patience.
All International shipping is $25 (or equivalent in your currency)
Normal delivery times:
International 2 - 3 weeks