Refunds & Exchanges

We have a no refund policy unless the product is damaged.

International Returns & Exchanges

All customers must ship the products back to an address provided by Angeltripp Hair at the purchaser's expense.

Angeltripp Hair will provide free shipping to the customer's address but the return shipping cost is to be paid for by a customer. Where, instead of the purchaser shipping back the product to Angeltripp Hair with a courier of their own choosing, if a return label is requested and provided for by Angeltripp Hair the cost will be deducted by Angeltripp Hair from the amount to be refunded to the purchaser.

Damages and issues

Please inspect your order upon receipt of it, and contact us immediately if the hair is damaged or if you receive the wrong item, so that we can evaluate the issue and immediately work to alleviate your concerns.

Processing of Refunds

We will notify you once we've received and inspected your return, and let you know once the refund has been processed and approved. If approved you'll be automatically refunded on your original payment method. Please remember it can take some time for you bank or credit company to process and post the refund too.

If anything is unclear or you have more questions, feel free to contact our customer support team at