Frequently Asked Questions
HELP / FAQS
WHAT CURRENCY ARE THE PRICES IN?
All Checkout prices are in chosen currency.
DO YOU SHIP TO MY COUNTRY?
We ship Worldwide!
I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
- Orders ship from our store via DHL.
- Orders are processed in 5 days (weekends and holiday not included) and up to 7 days during peak season.
If you don't have a tracking number after processing time please email us at support@angeltripphair.com
WHERE’S MY PACKAGE? HOW DO I TRACK IT?
Within 3 - 5 days of ordering your item, you will receive a tracking number. You can either click on the link or copy the tracking number and visit www.dhl.com. From there, you can paste in the tracking number in the appropriate search box. DHL usually has the most up to date current information about your package's whereabouts.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
Absolutely! We are here to help you make your home beautiful! Please send us an email to support@angeltripphair.com , and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks