Questions?
Please read the FAQ's below. If you can't find the answer you are looking for our email is at the bottom of the page!
Shipping and Delivery
Once an order is placed, our team will carefully prepare your order, so please allow up to 72 hours for our team to pick and pack your order.
As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow this magical journey.
Standard shipping is free on all orders over $100. For orders under $100, standard shipping is $9.99.
Multiple shipping options are available at check out. These include Express Shipping and On Demand shipping so you can get your order even FASTER!
Your order will arrive within 10 days from day of placing your order.
PRODUCT QUESTIONS
A single bundle of hair is weighed at 95-100g. Therefore, 2 bundles. will be enough for a sew-in between 10-14inches. For a sew-in between 16-20inches, 3 bundles will be just right for it. For lengths of 24inches and longer, 4 bundles is recommended. To achieve a very full look, an extra bundle or two can be added.
Our hairs are one of the best in the game! You should be able to run your fingers through our luxury hairs. Angeltripp Hair shouldn't shed or tangle if they are properly cared for.However, if the hair sheds, it might be as a result of cutting the wefts on installation or forceful excessive brushing with the wrong comb.
All our products are double wefted to prevent possible shedding. If you have to cut the weft to adjust the volume or style that fits your gorgeous head, please endeavour to stitch the edges of the wefts ot keep if from shedding and don't forget to use a wide toothed comb while combing.
Of course, cutie you can! Make the most of your luxurious hair and enjoy its versatility, but just like your own hair, excessive heat will dry it out and in reality, shorten its life span. We recommend heat exposure no more than 160-180 celsius or 360 Fahrenheit degrees.
Even your natural hair can be burned if thee temperature is too high without proper time control. So it is advisable to use a heat protection product on your extensions before applying heat of better still, bending rollers or flexi rods more often.
Most hair extension users find themselves along the sideline of a shore, fearful of the water damaging their extensions.But..Hey BeYoutiful! Did you know you can wear your hair extensions and swim? They are perfectly fine to swim in as long as they are human hair.
Many women have the misconception that swimming is not an option when wearing extensions, but wearing the proper type can permit you for any outside activity but keep in mind certain guidelines when at it. It is also important to consider where you may go could harm your extensions as well as the type of extension you have installed.
NB: Water may not threaten certain hair extensions as others.
Here is a few good tips to keep in mind if you decide to step out for a swim with your extensions confidently:
1. Put the hair in a ponytail style.
2. Braid your extensions, especially if you are swimming for a long time.
3. Thoroughly brush your extensions before jumping in the water, by doing so, it can help your hair remain tangle free.
4. If you happen to swim in a pool with chlorine, make sure your hair extension is properly wet with fresh water. This prevents your hair extensions from soaking up the chemical in the water.
5. lastly, ensure you wash out all the chlorine and apply some leave-in conditioner to make it soft and manageable after the good swim.
And guess what?! It could actually leave a gorgeous wave pattern on your extensions once taken out as well as avoiding tangles.
ORDER QUESTIONS
We try to pack and send orders as quickly as possible, which may mean it's too late to change or cancel an order. Please get in touch with us and we'll see what we can do.
All products purchased from Angeltripphair.com are covered by the AngeltrippHair's Quality Guarantee. If you don't love the product, return it within 30 days for a full refund. Just contact us and we'll take care of it.
We deliver all international countries.
PAYMENT QUESTIONS
Make sure that you've entered your billing postcode along with your payment information. The shipping and billing postcodes you have entered should have a space between the two parts (e.g. WC2N 4AZ) and no additional spaces before or after. If you have recently moved, please try the postcode associated with your previous address as these details may not have updated with your bank yet.
We accept Visa, Mastercard, American Express and Paypal.
As part of a new European regulatory requirement, your card issuer may request additional information to complete online payments (e.g., a one-time code sent to your phone or fingerprint authentication through your mobile banking app). Contact your card issuer if you have problems completing this step.
Not necessarily, it’s up to your card issuer to trigger the prompt for this additional information. You should contact them if you’d like more details.